Aussie AI

Choosing Your AI Project

  • Book Excerpt from "Generative AI in C++"
  • by David Spuler, Ph.D.

Choosing Your AI Project

What's the project? Here are some examples of common projects for business usage of AI:

  • Support chatbot for your website, that directly answers customer questions about your products.
  • Q&A internal service for support staff to help answer questions and offer “scripts” to follow.
  • In-house Q&A service to answer staff questions about your products (with a more in-depth answers possible that a public chatbot)
  • In-house HR chatbot to answer staff questions about policies and internal company matters.

Another common type of AI project is to get certain groups of staff trained up with AI tools to improve their productivity. These are the various “copilot” type of AI tools, and they can be used by various different company teams, even programmers. An important distinction here is that such copilot tools may not require training with any specific in-house data.

 

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